They have extensive knowledge about the many varied types of Office subscriptions and different activation types, and they are experts in assisting people with Office activation. If you are using CrossOver 18.5 and still experiencing a problem with activation, I would highly encourage you to open a ticket with our amazing support team ("Contact Us" link at the top of the page). I have removed the Exchange and Office entries in the Mac keychain and followed al the other suggestions to fix this problem. The office uses Exchange, probably exchange 2013 but I am not sure.
Microsoft changes the mechanisms surrounding activation constantly, which added to the multitude of different account types and activation methods has created a lot of trouble and agony. Using Outlook for Mac 2019 (V16.28) on a Mac with Mojave. In order to activate your devices with the Office 2019/2016 installed on the KMS server, there must be at least 5 clients’ requests within the last 30 days (activation threshold).
Customers using earlier versions of Office may need to download and install a compatibility pack. We do have a known bug that prevents activation with CrossOver 18.0 and 18.1 that was caused by a change from Microsoft, so you will need to be using CrossOver 18.5. Microsoft 365, Office 2021, Office 2019, Office 2016, Office 2013, Office 2010, Office 2007, Office for Mac 2011 and Office for Mac 2008 applications can open your documents without any additional action. From the information provided, I cannot tell which specific type of activation each of you are attempting. Office 2016, Office 2019, and Office 365 ProPlus - IT Pro Discussions This IT Professional forum is for general questions, feedback, or anything else related to the RTM release versions of Office 2016, 2019 and Office 365 ProPlus. I think it is trying to activate the old version of Office.
The download and install appeared to go ok, but I cannot activate it with the Office 2019 activtion code. I purchased Office 2019 and installed it this morning. Some of these work with CrossOver, and others fail for a myriad of reasons. I transferred all files from my old Mac Air including Office 2011.
Microsoft created an enormous number of different Office 2016/Office 365 installation and activation options that all work differently. Put product key for microsoft office 2019 pro plus into my new mac book but said errorand told me to call a - Answered by a verified Microsoft Office Technician We use cookies to give you the best possible experience on our website.